Terms and Conditions for JLS TaxPros

Terms and Conditions

JLS Tax & Accounting, DBA JLS TaxPros
Effective Date: January 3, 2026

This Agreement governs the professional relationship between JLS Tax & Accounting, DBA JLS TaxPros (“JLS TaxPros,” “we,” “us,” or “our”) and the client (“you” or “Client”). By engaging our services, you agree to these Terms and Conditions, which describe the services we provide, your responsibilities, our policies, and your rights.

1. Definitions

1.1 Client – Any individual, joint taxpayer, or entity engaging JLS TaxPros for tax preparation, consultation, or related services.

1.2 Services – Tax preparation, review, filing, consultation, guidance, and related services provided by JLS TaxPros.

1.3 Confidential Information – All nonpublic personal, financial, and mobile information provided by the Client, including tax documents, account details, and communications.

1.4 Electronic Filing (E-File) – Secure electronic submission of tax returns to federal, state, or local tax authorities.

1.5 Post-Service Payment Option – An agreement allowing payment of fees to be deducted from the Client’s tax refund once the refund is issued.

1.6 IRS Safeguards Rule Compliance – Measures in place to protect nonpublic taxpayer information in accordance with federal regulations.

2. Scope of Services

2.1 Included Services
JLS TaxPros agrees to provide the following services:

  • Preparation of federal, state, and local tax returns for individuals, businesses, or other entities.

  • Review of income, deductions, credits, and other information provided by the Client.

  • Electronic filing of tax returns with the IRS and applicable state authorities, upon Client approval.

  • Guidance and explanations related to the completed tax return.

2.2 Excluded Services
Unless agreed in writing, the following services are not included:

  • Audit representation before the IRS or state authorities

  • Preparation of amended returns

  • Bookkeeping or general accounting services

  • Tax planning or consulting unrelated to the prepared return

  • Responding to IRS or state correspondence outside the scope of preparation

2.3 Additional Services
Services outside the defined scope require a separate written agreement and may incur additional fees.

3. Client Responsibilities

3.1 Accuracy and Completeness
Clients must provide complete and accurate documentation, including:

  • Income statements (W-2s, 1099s, K-1s, etc.)

  • Documentation for deductions, credits, and expenses

  • Banking or payment information for refunds or payments

3.2 Notification of Changes
Clients must promptly notify JLS TaxPros of any new, corrected, or additional information received after the preparation process has begun.

3.3 Documentation Retention
Clients must maintain records supporting all income, deductions, and credits for at least three (3) years, or longer if required by law.

3.4 Review and Approval
Clients must carefully review their completed tax return before signing. Clients acknowledge that they are ultimately responsible for the information reported.

3.5 Electronic Filing Consent
By engaging JLS TaxPros, clients authorize electronic filing of their tax returns. Clients understand that E-File is the standard filing method unless an alternative is requested and agreed upon.

4. JLS TaxPros Responsibilities

4.1 Preparation Standards
JLS TaxPros will prepare tax returns using professional diligence and in accordance with applicable tax laws.

4.2 Confidentiality and Privacy
All client information is confidential and protected under the Privacy Policy, including physical, electronic, and procedural safeguards in accordance with the IRS Safeguards Rule.

4.3 Verification of Information
Unless otherwise agreed, JLS TaxPros does not audit, verify, or independently confirm client-provided information.

4.4 Professional Guidance
Guidance is based solely on the information provided and applicable tax laws at the time of preparation. JLS TaxPros does not guarantee refund amounts, approval of credits, or timing of refund issuance.

5. Payment Terms

5.1 Fees and Payment

  • Tax preparation fees are due prior to filing unless a post-service payment option is elected.

  • Post-service payment fees will be deducted from your tax refund after issuance.

5.2 Refund Offset Responsibility
Clients remain responsible for fees even if refunds are offset due to prior debts, including child support, student loans, or government obligations.

Notification and Payment Process:

  1. First Notice: JLS TaxPros will send a written notice outlining the outstanding balance and available payment options, including payment arrangements.

  2. Second Notice: If no response is received within 15 calendar days, a second notice, mirroring the first, will be sent.

  3. Legal Action: If no response or payment is received 5 days after the second notice, JLS TaxPros may pursue legal action to recover unpaid fees, which may be considered theft of services under applicable law.

Clients are encouraged to respond promptly to avoid additional fees, interest, or legal proceedings.

5.3 Additional Services & Consultation Fees

Fee Schedule:

  • Consultation Fee: $50 minimum for up to 20 minutes

  • Filing Requirement Consultation: $25–$75

  • Extended Consultation or Additional Topics: $150/hour

  • Follow-up Sessions: Additional fees may apply

5.4 Refunds & Filing

  • Fees may be deducted from refunds if elected; third-party processing fees may apply

  • Upfront payments must be received before filing

  • Refund amounts and timing are determined solely by IRS/state authorities

  • JLS TaxPros does not guarantee refund amounts, approval of credits, or timing

6. Document Retention

  • Retain copies of tax returns and supporting documentation for at least 3 years

  • Requests for additional copies: $75 fee

7. Limitation of Liability

  • Liability is limited to fees paid for services rendered

  • JLS TaxPros is not responsible for penalties, interest, or additional taxes resulting from incomplete, inaccurate, or late information provided by the Client

8. Privacy & Messaging Terms

8.1 Privacy Policy Compliance
All client information is protected under our Privacy Policy, effective January 3, 2026.

8.2 SMS Communications Consent
Clients consent to receive service-related messages, including:

  • Appointment reminders

  • Document requests

  • Service updates

  • Account communications

8.3 Message Frequency
Frequency varies based on service activity and engagement.

8.4 Message & Data Rates
Message and data rates may apply, charged by the client’s mobile carrier.

8.5 Opt-Out
Clients may opt out at any time by replying STOP. For help, reply HELP or contact:
Phone: 318-228-1584
Email: info@jlstaxpros.com

9. Cancellation & Termination

  • Either party may terminate services in writing at any time

  • Fees for services provided up to termination remain due

  • Refunds, if applicable, are calculated based on services completed

10. Governing Law & Dispute Resolution

  • This Agreement is governed by the laws of Louisiana

  • Disputes will first be attempted to resolve via informal negotiation

  • Unresolved disputes will be submitted to binding arbitration under Louisiana law

11. Consent & Acceptance

By signing below, you acknowledge that you have read, understood, and agree to:

  • These Terms and Conditions / Engagement Agreement

  • Our Privacy Policy

  • Our Messaging Terms

Privacy Policy

Privacy and Information Security Notice

JLS TaxPros is committed to protecting the confidentiality and security of your personal, financial, and mobile information. This Privacy Policy explains how we collect, use, safeguard, and limit the disclosure of information obtained in connection with our tax preparation and related services.

Information We Collect

We may collect nonpublic personal information necessary to provide tax preparation and related services, including:

  • Information provided on tax organizers, applications, worksheets, and reporting statements

  • Information obtained during consultations, interviews, and communications

  • Banking or payment information used solely for authorized payment processing

All information is obtained directly from you or as required to provide the services you request.

Use of Information

We use your information solely to:

  • Prepare and deliver tax and related professional services

  • Communicate with you regarding your account or services

  • Process payments

  • Comply with applicable federal, state, and regulatory requirements

Data Sharing and Disclosure

We do not sell, rent, or share your personal, financial, or mobile information for marketing or promotional purposes under any circumstances.

We do not disclose your information to third parties except:

  • As required by law or regulatory authorities, or

  • As necessary to comply with legal obligations

We will not transfer your personal data to external organizations, including affiliates or service providers, except where legally required.

Mobile Information

Mobile information is used only for service-related communications. Mobile data is never shared with third parties for marketing purposes and is protected in accordance with this Privacy Policy.

Information Security Safeguards

In compliance with the IRS Safeguards Rule, JLS TaxPros maintains administrative, technical, and physical safeguards designed to:

  • Ensure the confidentiality of taxpayer information

  • Protect against anticipated threats or hazards

  • Prevent unauthorized access, use, or disclosure

Access to personal information is limited to authorized employees with a legitimate business need.

Opt-Out of Communications

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

Questions or Concerns About Your Information

If you have any questions or concerns about this Privacy Policy or your information, please contact us:

Phone: 318-228-1584
Email: info@jlstaxpros.com

Acknowledgment

By using our services, you acknowledge that you have read and understand this Privacy Policy.

Effective Date

This Privacy Policy is effective as of January 3, 2026.

Messaging Terms and Conditions

Consent to Receive Messages

By providing your mobile number, you consent to receive conversational and service-related text messages from JLS TaxPros. Messages may include appointment reminders, service updates, document requests, and account communications. We do not send marketing or promotional messages.

Message Frequency

Message frequency varies based on your service activity and engagement.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and service plan.

Help Instructions

For help, reply HELP to any message or contact us at:
Phone: 318-228-1584
Email: info@jlstaxpros.com

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP. You will receive a confirmation message and will no longer receive SMS communications unless you opt back in.

Effective Date

These Messaging Terms and Conditions are effective as of January 3, 2026.